1. Who We Are
Data Controller:
Postal Address: Sluitappel 67, 5491 TS Sint-Oedenrode
Email: support@tfe.agency
Phone: +31 (0)85-4000048
Website: https://www.tfe.agency
2. What Data We Collect
We collect the following categories of data:
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Contact Details: Name, email, phone number, company name
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Website Usage Data: IP address, browser type, device information, pages visited
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Marketing Preferences: Your choices for receiving communications from us
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Communication Records: Emails, contact form messages, meeting notes
3. How We Collect Your Data
We collect data in the following ways:
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Directly from you via contact forms, email, or calls
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Automatically through cookies and analytics tools
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Through third-party tools like HubSpot, Google Analytics, or LinkedIn if you interact with our marketing campaigns
4. Legal Bases for Processing
Under the GDPR, we rely on the following legal grounds:
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Consent – for email marketing or non-essential cookies
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Contract – when processing is necessary for delivering a service or fulfilling a request
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Legal Obligation – to comply with applicable laws
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Legitimate Interests – for analytics, security, and internal reporting (balanced with your rights)
5. Why We Use Your Data
We use your data to:
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Respond to your inquiries
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Deliver and improve our services
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Customize your experience on our website
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Send marketing communications (with your consent)
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Analyze website usage and traffic
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Ensure security and prevent fraud
6. Cookies and Tracking
Our website uses cookies to collect standard Internet log information and visitor behavior. You can manage your cookie preferences through our cookie banner or your browser settings.
7. Data Sharing
We do not sell your data. We may share it with:
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Service providers (e.g. CRM, analytics, hosting)
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Legal or regulatory bodies if required
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Business partners when relevant to your requests
All partners are bound by data protection agreements.
8. International Transfers
If we transfer your data outside the EEA, we ensure appropriate safeguards such as:
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EU Commission-approved Standard Contractual Clauses (SCCs)
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Transfers to countries deemed to provide adequate protection
9. How Long We Keep Your Data
We only retain personal data as long as necessary for the purposes stated, or as required by law (e.g., tax or accounting obligations). For marketing data, we retain information until you unsubscribe or ask for deletion.
10. Your Rights (EU/EEA)
You have the right to:
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Access your personal data
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Rectify inaccuracies
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Request erasure (“right to be forgotten”)
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with your local data protection authority
To exercise any of these rights, email: support@tfe.agency
11. Data Security
We use industry-standard measures to protect your data, including encryption, access controls, and regular audits. However, no system is 100% secure.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Please review it regularly.
13. Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, please contact:
Privacy Officer
Email: support@tfe.agency
Website: https://www.tfe.agency